Resume
Experience
2020-Present
Freelancer
- Accomplished streamlined data-driven decision-making as measured by delivering over 20 comprehensive dashboards and reports by doing extensive data analysis using RStudio, Excel, tableau among others.
- Enhanced client project efficiency as measured by a consistent 5-star rating on Upwork by doing custom programming and automation solutions across various domains.
- Accomplished skill dissemination and learning facilitation as measured by tutoring 30+ clients in Mathematics, Statistics, and IT by doing personalized online lessons and support
- Did efficient data management as measured by successfully handling and optimizing 10+ MySQL databases by doing meticulous database curation and management
2022-2023
Muthokinju Paints - CSR
- Boosted sales as measured by client engagement by implementing upselling and cross-selling strategies.
- Resolved technical problems as measured by minimal downtime by fixing minor computer issues swiftly
- Delivered effective communication as measured by seamless handling of inquiries by providing detailed information on products and services.
- Achieved improved customer satisfaction as measured by resolving queries promptly.
Jun 2022 - Aug 2022
Logistify ai - Intern Data analyst
- Enhanced order fulfillment as measured by streamlined operations and reduced errors by analyzing order data and identifying optimal picking patterns.
- Reduced product returns as measured by improved customer feedback by analyzing return data and implementing quality improvements.
- Communicated warehouse performance effectively as measured by clear and insightful reports by preparing visualizations and analyses.
- Boosted warehouse efficiency as measured by improved fulfillment rates and reduced cycle times by analyzing key performance metrics.